Notepad on Life

October 16, 2012

Dear NatWest Bank…

Filed under: Consumer — - @ 9:17 am
Tags: , ,

As your website procedure for lodging complaints is far too long-winded and off-putting – pure coincidence, I’m sure – I must note here that sending out an Annual summary of charges, refunds and interest written in letters 1.5mm high is so sure a way of ticking off many of your customers, I can only assume you have a Barclays mole in your publications department.

Advertisements

Leave a Comment »

No comments yet.

RSS feed for comments on this post. TrackBack URI

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Blog at WordPress.com.

%d bloggers like this: